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Mail Scanning Services: Digital Access to Your Post, Wherever You Are

Get digital access to your letters once we receive them — we open, scan, and email them straight to your inbox, so you can view your post without waiting for the original to arrive.

  • Letters are scanned and emailed once we receive them
  • Original letters are always forwarded by Royal Mail 1st Class as well
  • Add scanning to any existing plan — no separate portal or app needed
  • HMRC AML-compliant — scans sent only to your registered email
Same-Day Scanning
Letters are scanned and emailed once we receive them — giving you digital access without having to wait for the original letter to arrive by post.
Secure Handling
HMRC AML-compliant, ICO-registered. Scans sent only to your verified email address.
Works Internationally
Read your HMRC or Companies House letters without waiting for the physical post — wherever you are in the world.
5,000+ Businesses Served
Trusted by businesses across 14 countries with over 300 five-star reviews on Google and Trustpilot.

Why Businesses Choose Our Scanning Services

Traditional mail forwarding works well — but it relies on Royal Mail delivery times, which can take several days, especially if you're based overseas. Mail scanning closes that gap.

Speed

Letters are typically scanned and emailed on the day they're received — not batched and sent once a week. When a letter has a deadline, every hour matters

Security

Your mail is handled by trained staff at a licensed, HMRC AML-compliant address. Scanned files are sent only to the email address you've registered — nowhere else.

Simplicity

No separate app or portal to manage. Scans are sent directly to your inbox, so you can access your mail without having to check another system.

Best of Both Worlds

You get digital access to your mail and the original physical letter — scanned and emailed once received, then physically forwarded by Royal Mail too. Nothing is lost.

How the Service Works

Scanning is added on top of your existing core plan — no need to switch providers or set anything up separately.

1

Your post arrives at our London office

Mail lands at our address and is logged against your account when it arrives. You’ll receive an email notification once it has been processed..

2

Eligible letters are opened and scanned

Our team opens and scans the letter as part of your allowance — usually the same working day. Junk mail is filtered out before it reaches your account.

3

A digital copy is emailed to your inbox

The scanned PDF lands in your registered email address — usually well before the physical letter would ever reach you by post, particularly if you're overseas.

4

The original is still forwarded by 1st Class Royal Mail

Nothing is withheld or lost. You receive the digital scan for immediate access and the physical original for your records.

Adding Scanning to Your Plan

Scanning isn't sold separately — it's an add-on to your existing core service, using the same letter allowance.

Compatible with all core address plans

The scanning add-on can be applied to any of our address packages. The number of letters scanned matches the allowance on your core plan — if your plan covers unlimited forwarding, we scan everything. If your plan has a set credit allowance, scanning applies to those same letters. No confusion over what's covered.

Registered Office Address Reg. Office + Director's Address Business Address Service All-in-One Business Service Plus

Who Should Add a Scanning Service?

This service suits almost any business that values speed and digital access — but it's not for everyone.

International Founders & Remote Teams

If you’re based outside the UK, you’ll have the advantage of receiving your letters shortly after we receive them. This means you don’t have to worry about when they’ll arrive or whether your important letters will get lost in the post.

Company Directors Who Need Statutory Letters Promptly

HMRC and Companies House letters often contain deadlines. Same-day scanning means you act immediately — no waiting several days for post to catch up.

Digital-First Businesses

Want a searchable, paperless record of all your business correspondence? Scanned PDFs in your inbox create a natural digital archive without any extra effort.

Not For Everyone

If you prefer letters to stay sealed until they're physically forwarded, or you're rarely waiting on time-sensitive post, a standard forwarding-only plan may suit you better. Scanning is optional, not a requirement.

Mail Scanning Services FAQs

How quickly will I receive my scanned mail?
Most letters are scanned and emailed shortly after they arrive at our office — usually within hours rather than waiting days for it to arrive by post.
Does scanning replace physical forwarding?
No. Scanning works alongside physical forwarding, not instead of it. You'll receive the digital scan for immediate access, and the original letter is still posted to you by 1st Class Royal Mail. If you're interested in a "Scan Only" service, where letters are scanned and then securely shredded instead of being physically forwarded, you can contact our postal team to see if your account is eligible. This service is usually available free of charge.
Is there a limit to how many letters can be scanned?
Scanning isn't sold with its own separate allowance — it uses the letter credits or allowance from your core service. If your main plan covers 10 letters, up to 10 will be scanned; if it's unlimited, all forwarded letters are scanned. There's no confusion over what's covered.
Can I add scanning to any package?
Yes. Our scanning services can be added to the Registered Office Address, Registered Office Address + Director's Service Address, Business Address Service, or All-in-One Business Service Plus packages.
Is mail scanning secure?
Yes. We're a licensed virtual address provider, HMRC AML-compliant and registered with the ICO. Scanned letters are sent only to the email address registered on your account, and physical mail is handled by our trained team at our London office.
Who benefits most from mail scanning?
It's particularly popular with directors living outside the UK, remote and digital-first businesses, and anyone who wants same-day visibility of statutory letters from Companies House or HMRC without waiting for the post.
Can I cancel or change my scanning service later?
Yes. As with our other services, we ask for at least 14 working days' notice to cancel or adjust your scanning add-on. Just contact our support team and we'll take care of it.

Read Your Post the Day It Arrives

Adding scanning to your account takes a couple of minutes. Select your core plan and choose the scanning add-on during checkout — or add it later from your dashboard.