How can we help?
Please find top frequent asked questions (FAQ) below
It’s very simple, you can use our address to promote your business. We have different services for you depending where you want to use our address. Letters that arrive for you will be forwarded to your home address.
Once you’ve uploaded your proof of ID & address, a member of staff will get back within couple of hours.
Yes, we will need from you proof of ID and proof of address to use our address. This is to comply with AML (anti-money laundering)
You can check our customer verification page KYC for full details
If it does not meet our acceptance criteria, a member of staff will respond back with feedback. You can always follow the feedback and re-upload.
Not an issue! Contact us and let us know your need and we will direct you to the service you need to buy.
Unfortunately, we only allow one company per service/purchase. You will be required to purchase again for your second company.
Yes, you can add more service to cover different letters.
We will notify you by email anytime new mails arrive for you before posting.
Most mails are forwarded by Royal Mail first class stamp.
We’re happy to offer a full refund within 14 days if our service has not been used. Please check our terms for more information.
Need More Help?
Please get in touch with our friendly london based customer service team.
Our opening hours are Monday - Friday 9am- 5pm
Contact Us